Session 4a describes the design and development of a geospatial analytical web portal for urban service delivery. The portal, named "IN-WARDs Dashboard," enables comparative analysis of urban services at the ward and zone levels, aiding local government in monitoring progress toward Sustainable Development Goals (SDGs). Key features include a thematic map displaying ward scores, sectoral analysis, citizen feedback, and contributions to SDGs by various stakeholders (institutions, NGOs, individuals). The dashboard's interactive elements allow users to view detailed sectoral scores, compare wards, and assess final scores based on service provision and SDG contributions. This digital innovation provides a comprehensive, data-driven tool to support urban planning and foster community engagement, enhancing transparency and competitiveness in urban governance.